Managed IT Services
We specialize in small to medium-sized business.
Managing your business IT is a daunting task for any business owner, regardless of size. Whether you've been managing your IT yourself, or have previously outsourced your IT, we make choosing Tier2 an effortless process. We provide a full-service approach to managing your businesses technology needs. We provide scalable, secure, and efficient solutions to manage your business network, computers and infrastructure.
Our Services
Managed Security
We provide a comprehensive managed security offering to our clients, including Managed Detection and Response (MDR), Email Security, and Multi-Factor Authentication.
IT Service and Support
We provide responsive on-site and remote support. Whether your facing network and printer issues, setting up new user accounts or troubleshooting software. We're here for you.
Phone & Telecommunications
We have partnered with a variety of best-in-class telecommunications providers to offer dependable solutions tailored to fit your specific business needs.
Audits and Compliance
If your business's IT systems need to comply with regulatory requirements such as PCI/DSS, HIPAA, ISO, or GDPR, our team will ensure that the appropriate controls are implemented and assist with the annual renewal documentation.
Backup and Disaster Recovery
We assist in preparing your business for the potential of a system failure. It is critical to have backups of your vital data and a disaster recovery plan in place.
User Awareness Training
As many as 95% of cybersecurity incidents can be attributed to human error. Our awareness training equips your employees with the knowledge to operate securely to help prevent such incidents.
Remote Work
Your employees need access to data on-the-go. Whether you're working in a hybrid work environment or fully remote we offer solutions to keep your data secure no matter where you are.
Monthly Reporting
Our monthly reports offer a comprehensive summary of your business's operational status. Our reports cover backups, service tickets, Security (SoC) reports, and other vital information to ensure the seamless operation of your business.
Why Tier2 is the right choice for your business?
As your trusted IT partner, we take pride in ensuring seamless integration of technology into your business processes. Our dedicated team provides timely and reliable support, addressing any technical challenges, giving you the ability to focus solely on your business. Our security-first mindset means that we evaluate your current security measures and add any additional measures to ensure your date is safeguarded. We provide monthly health reports making your operations more efficient, resilient, and future-ready. Think of us not just as a service provider, but as an integral part of your extended team, committed to your success.